What This FAQ Covers and How to Use It
Most questions we get come down to three things: how to fund your account, how to get money out, and what to do when something looks off. We've organised this page around those real moments. When you make a deposit via bKash, the amount is sent to the wallet number shown at checkout — confirm with your PIN and the balance appears
in your account shortly after. Nagad and Rocket follow the same path. Withdrawals go back to the wallet you used to deposit, and we verify the account name matches before processing. If you're accessing from a mobile browser, the full account menu is in the top-right corner — all the same options you'd find on desktop, just in a stacked layout. If
your question isn't on this page, our support team is reachable via live chat directly from the account menu.
- bKash deposit flow
- Nagad & Rocket supported
- Withdrawal verification
- Mobile account access
- Live chat support